Telehealth Consent
Effective Date: July 7, 2026
BY CLICKING "I AGREE," CHECKING A RELATED BOX DURING INTAKE OR CHECKOUT, OR OTHERWISE AFFIRMATIVELY ACCEPTING THIS CONSENT, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREED TO THIS TELEHEALTH INFORMED CONSENT. You also consent to receive this consent and related records electronically.
Telehealth Services
MedReadyMD Inc ("MedReadyMD") connects patients with independent, state-licensed healthcare providers through a contracted third-party medical network for telehealth consultations and related healthcare services.
Telehealth services may include:
- Online medical intake forms
- Secure messaging
- Audio consultations
- Video consultations
- Review of medical records, images, and health information
- Prescription evaluation and treatment recommendations, when clinically appropriate
Healthcare providers delivering care through the platform exercise independent medical judgment and are solely responsible for the medical services they provide. MedReadyMD does not practice medicine or directly provide medical care.
Consent to Telehealth
You voluntarily consent to receive healthcare services through telehealth technologies and electronic communications. You understand that telehealth may involve the electronic transmission of medical records, personal health information, images and photographs, prescriptions, and audio, video, and messaging communications. These communications may be used for diagnosis, treatment, care coordination, follow-up, and prescription fulfillment purposes.
Benefits of Telehealth
- Convenient access to licensed healthcare providers
- Reduced need for in-person office visits
- Greater flexibility and continuity of care
- More timely review of treatment options and prescriptions
Potential Risks of Telehealth
- Technical failures, interruptions, or delays in communication
- Limited ability to perform certain physical examinations, which may affect diagnosis
- Possible delays in evaluation or treatment due to technology issues
- Security protocols could fail, creating a risk of a breach of privacy of health information
- The possibility that a provider may determine telehealth is not appropriate for your condition and recommend in-person care
No specific outcome or treatment result can be guaranteed.
Alternatives to Telehealth and Right to Refuse
Telehealth is not the only way to receive care. Alternatives include in-person visits with a physician, clinic, or other healthcare professional in your community. You have the right to refuse or withhold consent to telehealth at any time, without affecting your right to future care and without risking the loss of any benefits to which you would otherwise be entitled. You may also stop a telehealth consultation at any time and request an in-person referral.
Provider Relationship
- Medical services are provided by independent licensed healthcare providers
- Providers are independently responsible for medical decisions, diagnoses, treatment recommendations, and prescriptions
- MedReadyMD provides administrative, coordination, and technology support services only
- Use of the platform does not guarantee that you will receive treatment or a prescription; prescriptions are issued only when a provider determines treatment is medically appropriate
- Any provider-patient relationship formed is between you and the provider, not with MedReadyMD
Privacy & Confidentiality
Telehealth communications are protected by applicable privacy and confidentiality laws, including HIPAA where applicable. While reasonable safeguards are used to protect your information, no electronic communication system can be guaranteed to be completely secure. By using the platform, you acknowledge and accept the inherent risks associated with electronic communications and data transmission. For additional information regarding how your information is collected, stored, and used, please review our Privacy Policy.
Patient Acknowledgments
By providing this consent, you acknowledge that:
- You have had the opportunity to review this consent carefully and to ask questions before agreeing
- You understand the nature, benefits, potential risks, and alternatives to telehealth services
- You understand that telehealth may not be appropriate for all medical conditions or concerns
- You are responsible for providing accurate, complete, and current medical information, including your medical history, current medications, and allergies
- You will review the Important Safety Information for any medication prescribed to you and follow your provider's instructions
- You may withdraw your consent to telehealth services at any time by discontinuing use of the platform or contacting support@medreadymd.com — withdrawal will not affect any care or services already provided
Availability of Services
MedReadyMD services are intended for patients located in eligible U.S. states where telehealth services may legally be provided. Service availability depends on applicable laws, regulations, and the availability of appropriately licensed healthcare providers. Not all products or services may be available in every state or jurisdiction, and availability may change at any time without notice due to legal, regulatory, or operational requirements. Before receiving care or submitting payment, patients will be informed whether services are currently available in their state. Providers delivering care through the platform are licensed in the state where you are located at the time of your consultation.
Emergency Situations
Telehealth services provided through MedReadyMD are not intended for medical emergencies. If you are experiencing a medical emergency, call 911 or seek immediate in-person medical attention. If you are experiencing thoughts of self-harm, call or text 988 (Suicide & Crisis Lifeline).
Questions
If you have questions about this consent, contact support@medreadymd.com before proceeding.






